Frequently Asked Questions
Find quick answers to the most common questions about our product.
1What is your returns policy?+
We accept returns within 30 days of purchase for most items in original condition. To start a return, please contact our customer service team with your order number. Customers are responsible for arranging and paying the cost of returning unwanted products to us.
2How do I track my order?+
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package in real-time on our website or the carrier's website.
3Can a portable device really match the relief of a professional physio session?+
Absolutely. This device uses advanced micro-current technology to mimic the rhythmic kneading of a therapist. Combined with therapeutic heat, it provides professional-grade recovery that fits into your busy lifestyle without the expensive appointment fee.
4Will I be able to use this correctly without professional guidance?+
Yes, it is designed for simplicity. With the wireless remote control, you can easily toggle between six targeted modes and adjust intensity levels to suit your recovery and performance goals.
5Can I wear this discretely while working at my desk or driving?+
Definitely. The ultra-thin, wireless design fits seamlessly under clothing, making it ideal for office workers and drivers.
6How does this help accelerate recovery after intense gym sessions?+
EMS stimulation and heat support circulation and your body’s natural recovery process, helping reduce the heavy sensation in muscles after intense exercise.
7Is the upfront cost worth it compared to regular massage appointments?+
It is a one-time investment in physical health that provides unlimited treatments, potentially saving significant long-term costs compared to regular appointments.
8What are your shipping options?+
We offer free standard shipping. Standard delivery typically takes 3–5 business days.